Welcome to Jersey WaterCheck’s evaluation center — the Benchmark Hub.

The Benchmark Hub helps utility managers and state leaders dive into the factors that contribute to the need for water infrastructure investment. Here you will find the details, measures, reports, results, and data that we’ve gathered for every water and wastewater system in the state.

Scroll down to view details and data for the selected measure.

Percentage of actual expenditures spent on operations and maintenance (state-level)

At the state level, this metric shows the average percentage of utility expenditures that are for operations and maintenance for utilities (drinking water and wastewater). Operations and maintenance costs are the daily expenses of running a water system, including salaries, treatment costs, maintenance, laboratory fees, utilities, and insurance. (The other major cost is capital expenditures, addressed elsewhere.) Consistently high values here indicate that the utility either is relatively new (requiring few capital expenditures) or is overly focused on operations and maintenance.

Because the age, condition, and maintenance history of each system is unique, and because the cost of operations is unique to each system, you should be careful to compare your system’s percentage to those of other systems. The percentage that is best for one system may be different from the percentage that is best for a different system. This metric helps you understand how much of annual expenditures are going to cover day-to-day expenses, as compared to expenditures related to capital projects. Certainly, O&M expenditures are necessary to protect public health and to keep the system functioning day-to-day. But capital expenditures are needed for the long-term health of the system. Older systems with capital needs are expected to see a relatively lower percentage than newer systems with fewer capital needs would have.

*There is no value for this metric yet due to insufficient data. Please see the corresponding system-level metric for the data that has been collected thus far.

Data Source: Survey

Click here see the related system-level measure.