Welcome to Jersey WaterCheck’s evaluation center — the Benchmark Hub.

The Benchmark Hub helps utility managers and state leaders dive into the factors that contribute to the need for water infrastructure investment. Here you will find the details, measures, reports, results, and data that we’ve gathered for every water and wastewater system in the state.

Scroll down to view details and data for the selected measure.
Goal
Subgoal
Measures
How Customer-Friendly is My System?

Number of clicks to reach financial information on website (system-level)

This metric is outside of government requirements.

At an individual system level, this metric shows how many clicks it takes to access a utility's financial information in the form of a document on its website. "Financial information" is defined here as an annual budget and/or annual audit report. Fewer clicks indicates easier accessibility.

Note: To specify, the number of clicks does not include hover selections in dropdown menus. The final click is the one that opens (or otherwise downloads) the document.

Data Source: Research

Click here see the related state-level measure.

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