Welcome to Jersey WaterCheck’s evaluation center — the Benchmark Hub.

The Benchmark Hub helps utility managers and state leaders dive into the factors that contribute to the need for water infrastructure investment. Here you will find the details, measures, reports, results, and data that we’ve gathered for every water and wastewater system in the state.

Scroll down to view details and data for the selected measure.
What is the Condition of My System?
To What Extent Can Everyone in My Community Afford Utility Services?

Percentage of households that may struggle to pay water and sewer utility bills (state-level)

At the state level, this metric shows the percentage of NJ households that may have difficulty paying water and sewer bills in the absence of subsidies. This metric is based on research from "A New Jersey Affordability Methodology and Assessment for Water and Sewer Utility Costs" (Van Abs, 2021) comparing 2020 water and sewer rates for both systems to the income of households at the top of the lowest quintile (20th percentile) of household incomes for each area, recognizing the cost of other typical household expenses. (See the Documents Library page for the report.) Information in this metric can help identify opportunities to provide assistance to low-income customers.

Data Source: Research

Click here see the related system-level measure.