Welcome to Jersey WaterCheck’s evaluation center — the Benchmark Hub.

The Benchmark Hub helps utility managers and state leaders dive into the factors that contribute to the need for water infrastructure investment. Here you will find the details, measures, reports, results, and data that we’ve gathered for every water and wastewater system in the state.

Scroll down to view details and data for the selected measure.

Offers residential drinking water service for essential demands at a special rate or with discounts (state-level)

At the state level, this metric shows the percentage of drinking water utilities that offer a special rate or discounts for low-volume residential customers and/or discounts for low-income seniors and customers with disabilities in order to improve household affordability. Data is self-reported via utility survey.

Note: Municipal Utility Authorities have explicit authority to offer discounts for low-income seniors and customers with disabilities. However, their authority to offer low-income discounts more generally is ambiguous. A yes/no response should be read with these legal limitations in mind. See the financial assistance metric which describes other forms of customer assistance.

*There is no value for this metric yet due to insufficient data. Please see the corresponding system-level metric for the data that has been collected thus far.

Data Source: Survey

Click here see the related system-level measure.