Welcome to Jersey WaterCheck’s evaluation center — the Benchmark Hub.

The Benchmark Hub helps utility managers and state leaders dive into the factors that contribute to the need for water infrastructure investment. Here you will find the details, measures, reports, results, and data that we’ve gathered for every water and wastewater system in the state.

Scroll down to view details and data for the selected measure.

Has an online presence and makes contact information available online (state-level)

At the state level, this metric shows the percentage of utilities that have an online presence and make contact information available online. An "online presence" is defined here as including a dedicated webpage/website or social media sites such as Facebook and Nextdoor. In this case, contact information refers to a phone number, email address and/or contact portal. This metric helps convey how easy it is to find critical information about the utility.

Note: Utilities may be either governed by regulatory obligations and/or guided by professional best practices to make their information accessible. For the purpose of this dashboard, this metric only shows a simple yes/no response without going into these details.

Data Source: Research

Click here see the related system-level measure.