Welcome to Jersey WaterCheck’s evaluation center — the Benchmark Hub.

The Benchmark Hub helps utility managers and state leaders dive into the factors that contribute to the need for water infrastructure investment. Here you will find the details, measures, reports, results, and data that we’ve gathered for every water and wastewater system in the state.

Scroll down to view details and data for the selected measure.
How Customer-Friendly is My System?

Lists their governing body's members online (state-level)

At the state level, this metric shows the percentage of utility systems (drinking water and wastewater) that list their governing body members on their website. The governing body may be a board, commission, municipal administrator/manager or mayor for a government-owned utility; or an executive management team for an investor-owned utility. This metric helps show how easy it is to know or contact utility leadership, which can help empower community stakeholders.

Note: Utilities may be either governed by regulatory obligations and/or guided by professional best practices to make their information accessible. For the purpose of this dashboard, this metric only shows a simple yes/no response without going into these details.

Data Source: Research

Click here see the related system-level measure.